Last-mile delivery is where small details become big delays.
The three most common failure points are access restrictions, unclear contacts, and unrealistic delivery windows.
Prevent reattempts by confirming gate codes, dock instructions, and on-site contact details at dispatch.
If the receiver has a strict window, treat it as a hard constraint — build the route around it.
Professional handoffs matter: clear documentation, photos when needed, and proof of delivery closeout.